Order Management Overview
By consolidating orders from multiple online ordering channels, such as Uber Eats, Deliveroo, in-store POS systems, and kiosks into a single platform, you can reduce errors and streamline communication. Staff can easily manage order acceptance, updates, and status changes for every incoming order, regardless of its source.
From initial placement to final completion, each order’s progress is tracked to keep both you and your customers informed. This also delivers valuable insights into peak periods, helping to improve scheduling and optimise resource allocation.