Help Centre TeckSuite Kiosk Connecting Your Kiosk Profile to a Device

Connecting Your Kiosk Profile to a Device

After you’ve created your kiosk profile in the TechSuite portal and downloaded the TechSuite Kiosk app on your kiosk device, you’ll see the app’s login page, followed by setup steps where you can enter your licence code or scan a licence QR code.

Before You Begin

Make sure you’ve already set up your kiosk profile with the desired branding, order process, and checkout options. If you haven’t created a "Kiosk Profile" yet, complete that process first, then continue setting up your kiosk device.

Go to“TechSuite portal”, In your sidebar, navigate to the Settings > Devices & Profiles > Device Licences.

Kiosk Overview Screen

Step 1: Register a New Device Licence

On device licence page, click the “Register New Device Licence” button to open a modal with four key fields:

New Device Licence Modal

a. Device Name

Give your device a clear name (e.g., “Kiosk 1 Hammersmith”). This helps you identify it in the devices, profiles list and reports.

b. Device Licence Type

In the dropdown options, you can choose whether the device is a POS, Kiosk, or KDS (Kitchen Display System). For a self-ordering kiosk, select Kiosk.

c. Connected Profile

Select a Kiosk Profile you previously created to assign to this licence. This ensures the device uses the correct branding, menu flow, and payment settings.

d. Generate Licence

Finally, click the on “Generate Licence” button New Kiosk Profile Page to save and generate a unique code for your device. A confirmation popup will appear with a unique licence code and a licence QR code, which you’ll use when connecting the device.

You can scan the QR code using the device’s camera, or manually enter the code if scanning isn’t convenient or if the device doesn’t have a camera. This licence authenticates the device, allowing it to load your kiosk profile’s settings as soon as it’s connected.

Licence Generated with QR Code

Step 2: Sign in & Activate the Kiosk

After you’ve created your kiosk profile in the TechSuite portal and downloaded the TechSuite Kiosk app on your kiosk device, you’ll see the app’s login page, followed by setup steps where you can enter your licence code or scan a licence QR code

a. Sign In with Your Business Account

Enter the email and password for your TechSuite Business Account. This ensures that only authorised staff can configure the kiosk. Tap “Sign In” to continue.

Licence Generated with QR Code

b. Enter Licence Code & Kiosk Profile Name Manually

To set up your kiosk you need to enter licence code and kiosk profile name. If your device doesn’t have a camera or If you prefer you can, enter in the “Kiosk Profile Name” and “Licence Code” manually then tap “Get Started” button. The kiosk will load your profile if the details match.

Licence Generated with QR Code

c. Scan QR Code

If your tablet has a camera, you’ll see a “Scan QR Code” button. Tap the button, and when the scan popup appears, point the camera at the code you generated earlier. The kiosk profile name and licence code will fill in automatically. Tap “Get Started” to continue to step 3.

d. Generate New Licences

This option allow you to generate a licence code from kiosk device.If you haven’t already created a licence in TechSuite portal, you can do so directly on the tablet. This is handy if you want to handle the entire setup from the kiosk device itself, without switching back and forth.

  • Kiosk Licence Name (e): The name you want to assign to this device( “e.g. Kiosk 2”).
  • Connect Kiosk Profile (f): Select the profile you created in the portal so the device knows which branding and menu settings to load.
  • Select Branch (g): Choose which branch is requesting to generate a new licence.

Tablet Setup Screen Showing Option to Generate New Licence

Tap “Generate”to produce a new licence code which register in your account directly in TechSuite portal. 

Step 4: Kiosk Settings

If you need to make changes to your kiosk setup—such as updating the kiosk profile or modifying the payment connection—you’ll need to access the Settings page. Access is restricted to admins or users who have been granted permission by an admin.

Licence Generated with QR Code

a. Accessing the Settings Page

Go to the standby page and tap the TechSuite logo located in the bottom left corner of the screen.

b. Entering Your Passcode

Enter your Six-Digit passcode passcode, which was created during your staff registration, to unlock the settings.

c. Switching Kiosk Profiles

On the Settings page, you can disconnect your current kiosk profile and connect a different one to the device.

d. Changing the Payment Terminal

To switch your kiosk payment device, go to Zettle Settings and follow the on-screen instructions to add a new payment terminal.

e. Logging Out of the Kiosk App

To log out of the kiosk app, tap the "Logout" button located in the bottom right corner of the screen.

What’s Next?

Now that you’ve connected your kiosk profile to a physical device, you can start to learn the Kiosk Ordering Flow and how users can interact with the self-ordering kiosk.

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