Help Centre Order Management

Order Management Overview

TechSuite’s Order Management module consolidates orders from multiple sources, including online delivery channels (like Uber Eats and Deliveroo), POS systems, and kiosks, into one centralised platform. This integration helps reduce errors and streamlines communication. Your staff can easily accept, update, and track orders in real time, regardless of which channel they come from.

Order Management dashboard showing active orders

From placement to completion, TechSuite tracks each order’s progress, keeping both staff and customers informed every step of the way. The system also provides insights into order trends and peak hours, helping you optimise staff schedules and manage resources effectively.

Active Orders

Active Orders Page Overview
Active Orders Details Panel
How to Accept a New Order
Understanding Order Statuses
Order Notifications Sound Settings

Order History

Order History Page Overview
Order History Details Panel

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Tech Suite provides a range of advanced technology solutions, tailored for restaurants, cafes, and other hospitality businesses. Designed to help businesses operate smarter and faster.

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OPERATIONS

Point of SaleKioskKitchen DisplayOrder Aggregator

SOLUTION

Inventory ManagementMenu ManagementReportsAccountingCustomer ManagementStaff ManagementPromotionsMulti Branch
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